Global growth,local fluency
Connect Convert Conquer
Appointment setting & customer support in English, French and Dutch
for businesses worldwide.
Why Pratura
Our strengths
Multilingual teams
Native English, French and Dutch speakers.
Québec specialists
Québec French, Québec culture, Québec buyers.
Belgium specialists
French and Dutch-speaking Belgian markets.
France specialists
French buyers and French business culture.
B2B lead generation
Researched lists and multichannel outreach.
Customer support
A Customer Experience Team, not a call center.
Appointment setting
Sales-qualified meetings, not volume.
Sales Development Agency
We help businesses worldwide fill their pipeline with qualified meetings — in English, French and Dutch.
Working inside your stack
Microsoft Teams
Aircall
Example engagements
Brokerage, Brussels
B2B SaaS, Paris
Retail brand, Montréal
Globally connected. Locally fluent.
English, French and Dutch-speaking teams for businesses worldwide, with specialists in Canada, Belgium and France.
Contact usWhat a modern SDA does
Much more than calls
Outbound SDR
- Prospecting
- Cold calling
- Cold email
- LinkedIn outreach
Lead Research
- Ideal customer profiles
- Account & contact research
- Verified prospect lists
CRM Management
- HubSpot
- Pipedrive
- Zoho
- Salesforce
Lead Qualification
- Budget
- Decision-making authority
- Need
- Timing
Appointment Setting
- Sales-qualified meetings
- Calendar management
- Confirmations & reminders
Email Outreach
- Personalised emails
- Follow-up sequences
- Reply management
LinkedIn Outreach
- Connection requests
- Messages
- Conversation follow-up
- Booking meetings
Sales Operations
- CRM cleanup
- Dashboards & reporting
- KPI tracking
- Pipeline management
Customer Success
- Customer onboarding
- Follow-up calls
- Renewal reminders
- Customer satisfaction
Bilingual Customer Experience
- French & English
- Inbound support
- After-sales support
How we're organised
A growth partner, not a provider of calling capacity. Three teams working toward one goal: more revenue for your business.
Outbound SDR teams that research, reach and qualify your prospects — then book sales-qualified meetings.
- Outbound SDR teams
- Appointment setting
- Lead qualification
- Lead research
A bilingual Customer Experience Team that looks after your clients in French and English, before and after the sale.
- Bilingual support in French & English
- Inbound support
- After-sales support
- Customer success
Clean CRM, clear pipeline, honest reporting. The operational backbone that turns activity into revenue.
- CRM management
- Pipeline management
- Reporting & KPI tracking
- Sales automation
Revenue Operations (RevOps), AI SDR services and Sales Enablement — scripts, objection handling, call reviews, training and coaching.
Connect · Convert · Conquer
Our unfair advantage
Most SDAs start with sales. We started with operations.
Many new sales development agencies are founded by former salespeople, who then have to learn how to manage and scale an operational team. We're coming from the opposite direction.
We've already run a high-volume contact operation — hiring, training, scheduling, quality control and reporting. So when your programme grows from two SDRs to twenty, we already know how to scale it.
The Pratura team
Founders
How we're different
Meetings that turn into revenue
BANT
Every lead is qualified on Budget, Authority, Need and Timing before a meeting lands in your calendar.
EN/FR/NL
Native English, French and Dutch agents, including Québec, Belgian and France French.
1 team
Sales development, customer experience and revenue operations under one roof.
Pratura in numbers
Built to scale with your pipeline
From a two-person pilot to a full bilingual team — the structure is ready before you need it.
Services across sales, customer experience and RevOps.
- Outbound SDR
- Lead Research
- CRM Management
- Lead Qualification
- Appointment Setting
- Email Outreach
- LinkedIn Outreach
- Sales Operations
- Customer Success
- Bilingual Customer Experience
Languages at launch: English, French and Dutch.
Pilot to full team · 2 → 20+
SDRs our operating model is built to scale to.